Work...

Started new job today. On first impressions it seems like it'll be a bit better than my last job, at least in this place the atmosphere seems happier and more chilled out. There doesn't semm to be the air of complete dispair that hangs around Vertex.
Hopefully I am right about this but I'll reserve judgement until I have to start taking calls and start getting lectured about stats *shudder* Unfortunately the phrases AHT, FOR and Wrap times will still be in my daily vocabulary - GAAAAAAH!